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I classify myself as a Cairns local with growing up on the Atherton Tablelands for most of my childhood until making the move to Cairns to complete year 12. I love living here as I enjoy the lifestyle Cairns has to offer. If I am not working, I am either out doing a hike, sunbaking on the beach or out on the reef enjoying a luxury day on one of the sand cays.
I started at Astute in January 2022 as a client manager. My role as a client manager was to assist the client from when their application was lodged off to the lender all the way through until settlement. The most important part of the role was ensuring the client had a positive experience from start to finish.
After gaining experience as a client manager, I realised just how much passion I have for helping people purchase their dream home, whilst educating them on the process so it’s as exciting and stress free as possible. I decided to take my passion further and become a fully qualified Mortgage broker.
My journey as a mortgage broker has been rewarding so far and I am so excited to continue building new relationships and strengthen my existing relationships with clients by ensuring they have a positive experience that will stick with them forever.
bri.grunow@astutefinancial.com.au
suite 2/2-10 Industrial Ave, Stratford QLD 4870, Australia
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
Simon Cody is a model financier… Courteous and talented… He’s an asset to the home loan industry
Billie is friendly and genuine. She is knowledgeable about the products she talks about and comes across as someone who will work hard to get you the best possible deal.
Simon is fantastic! He explains and explains again if you don’t understand. He has helped us on a couple of occasions now and seriously, I wouldn’t go anywhere else or to anyone else.
Thanks heaps for your assistance and advice with our home loan and all the extra little bits and pieces that went along with it. Will thoroughly recommend you to all we know!
Myself and my partner Patrick are currently in the final stages of the settlement of our first home and as you can imagine it can be a very stressful and difficult time for any new potential home owner. Add to the fact that we are only in our early 20’s, both working full time jobs and both studying full time as well as trying to save to be financially ready to own our own home.
When we were financially ready to go ahead with the first loan process (through a bank, independently) we were absolutely disheartened as we were knocked back and told that we could not get a home loan. As you could imagine two young people scrapping every cent together for a year and to be told no made us feel as if all the hard work we had strived for was for nothing. I then approached my dad asking him what we should do next. He took me to a lady that he had dealt with when he brought his house through commonwealth that had now opened an Astute office.
When Billie welcomed us warmly into her store it felt as if all the stress, worry and confusion were lifted off our shoulders as she went through all the different options that she would try for us in successfully getting a loan for our first house. She really did connect with us through her friendly personality and strived to do the very best for us (not many companies are like that these days). Even after that first initial meeting and the ones that followed she was so caring and supporting throughout the whole process. I don’t think we would have been capable of going through with getting a house loan without Billie helping us. With every silly little question (there were a lot of them) Billie would always respond straight away and would always make us feel that we were a priority to her and in the world we live in, that isn’t always the case. Billie was also always happy to help us out if we were unsure of anything else during the long process and would always say to us to just give her a ring if there was anything else we needed. As clients of Billies we just wanted to pass on to you how much gratitude we have for the support and care she has given us. We are more than impressed with Billie and hope she receives this feedback and that she continues to do the amazing job she already does. From the bottom of our hearts Billie we thank you so much for the continued support. As well as your lovely other staff that have been fantastic to deal with – Seto, Phoebe & Becky!
Thank you for having such a hardworking, fun loving team John. We really appreciated all that you have done, Thank you
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.